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A CRITICAL ASSESSMENT OF THE EFFECTS OF WORK STRESS AND ORGANIZATIONAL PERFORMANCE IN UNIVERSITY OF ROCHESTER

ABSTRACT
Work stress is a chronic disease caused by workplace conditions that impair an
individual's performance and/or overall well-being of the body and mind. The
purpose of the study was to investigate the effects of work stress and organizational
performance in University of Rochester. Two research questions and two
corresponding null hypotheses were postulated to guide the study. The study
adopted a survey research design. The population of the study consisted of all the
staff in the University of Rochester. A sample of 212 respondents was drawn from
five faculties in the university through a proportionate stratified sampling technique.
The instrument titled "Work Stress and Organizational Performance Questionnaire
(WSOPQ)" was used for data collection. The validity of the instrument was assessed
by the supervisor and a statistical consultant with experience in test and
measurement to confirm its relevance. Cronbach Alpha technique was used to
determine the level of reliability of the instrument. The reliability coefficient obtained
was 0.85, and this was high enough to justify the use of the instrument. The
researcher subjected the data collected for this study to appropriate statistical
technique, such as simple regression analysis. The test for significance was done at
0.05 alpha level. The study revealed and concluded that there is significant effect of
stress on organisational performance in University of Rochester. And also that there
is significant influence of unfavourable working environment on the extent of stress
encountered by staff in University of Rochester. One of the recommendations made
in this study was that the government should adopt a good work environment and
focus on how to minimize work stress so that academic scholars and lecturers can
improve their performances in the University of Rochester.
KEYWORDS: Stress, Working Environment, Organizational Performance
and University of Rochester

Kenneth A. PAUL, PhD
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