GASPRO International Journal of Eminent Scholars

ABSTRACT

It has been observed with dismay There is a growing requirement in recent times for stronger cost control and a demand for higher returns in businesses. The use of Information and communication technology (ICT) to gain competitive advantage has become a key strategic issue amongst organizations in the fast globalizing environment, as ICT plays a strategic role in the management of organizations. This paper is drawn from on-going PhD research and it intends to deepen our understanding on the impact of implementing ICT in organizations using two companies in Nigeria as case study examples. It further identifies the reasons behind the companies’ decisions to adopt ICT and the benefits associated with the use of ICT.

KEYWORDS: Impact, ICT, Organizations and Competitive advantage