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AVAILABILITY OF INFORMATIONAL GUIDE AND STUDENTS’ UTILISATION OF INFORMATION SERVICES IN UNIVERSITY LIBRARIES IN THE UNITED KINGDOM

ABSTRACT
This study was to examine library signage and students’ utilisation of information services in
university libraries in the United Kingdom. This study adopted survey research design. The
study was conducted in university libraries in the United Kingdom. The population of the
study was 4220 registered undergraduate students in faculty of education. The simple
random sampling technique was used in selecting 2 Universities in the United Kingdom,
alongside 4220 registered undergraduate students which constituted the sample size for the
study. The researcher developed instrument entitled “Library Signage and Students
Utilization of Information Services Questionnaire” (LSSUISQ), used in collecting data for
the study. The instrument was given to three research experts for face validation. Two
assessors were from the Department of Education Foundations, Guidance and Counselling
and one from Library Science Unit of the Department of Educational Technology and
Library Science. A trial testing of the instrument was carried out using 30 registered students
who did not take part in the actual study. Thereafter, the internal consistency of the
instrument was determined using Cronbach Alpha method. The reliability coefficient index of
.86 was obtained. The Regression Coefficient Analysis was used to answer research
questions of Simple Linear Regression Analysis, while the F-value of the Simple Linear
Regression Analysis was used to test null hypotheses at .05 alpha level. The study concluded
that information guide foster independent and critical thinking, it solves way-finding problem
in unfamiliar environment, it helps library user to use the appropriate data, tools and
facilities of the library. It was therefore recommended amongst others that management of
universities should ensure that library signage constitutes orientation content for freshmen;
this will aid the young students to be acquainted with information, directional, instructional
and regulatory signs in academic libraries.
KEYWORDS: Library Signage, Instructional guide, Students’ Utilisation, Information
Services, University Libraries, Way-finding

Raymond P. EMMANUEL, Ph.D
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